Manufactures & Repackers of Laboratory Chemicals...

The foremost mandatory point is that the order must carry complete details such as KANTON Product Code, Product Name, Pack Size and Price. In case the adequate information is not shared, the order will not be processed further. Orders, once placed, will not be edited or canceled. Orders placed with us for execution, may be supplied directly through our stockiest which is company's prerogative. All correspondence related to Purchase Orders should be done at our Factory, Kannur, Kerala.

The foremost mandatory point is that the order must carry complete details such as KANTON Product Code, Product Name, Pack Size and Price. In case the adequate information is not shared, the order will not be processed further. Orders, once placed, will not be edited or canceled. Orders placed with us for execution, may be supplied directly through our stockiest which is company's prerogative. All correspondence related to Purchase Orders should be done at our Factory, Kannur, Kerala.

A team of experts are dedicated to provide the highest levels of technical support and customer service. The Technical service department is available to answer questions about products. Along with it our technical sales representative is equipped with Knowledge for product selection and evaluation.

Good and Service Tax (GST) is applicable on the products above the prices mentioned. State Road Permit/ E-Way Bills is also essential (if applicable), without which order dispatch will not be processed. In case of any exemptions from GST, the Certificate must be shared with the order otherwise GST will be charged extra as applicable. Our GST No. Is 32AARFK8362Q1ZG.

Special rates for bulk requirements will be Purchase on Request.

All orders of value of Rs. 50,000/-net and over, will be supplies freight paid basis. Orders of value less than 50,000 the goods will be sent on "Freight To Pay" basis. Wooden or thermocoal case packing and forwarding charges will be charged extra has its usual (F O R faculty is not applicable for acids and hazards which require separate transportation will be supplied under Free delivery).

Acids with thermocoal packing are also available as well as without thermocoal packing is also available depending on customers’ needs that to if they are acceptable by the carriers. Highly inflammable and corrosive materials are not accepted by road carriers hence quick delivery cannot be assured.

Any issue related to product return must be coordinated with our representative. Request for returns must be made within 7 days of receipt. No returns will be entertained if there has been any error from customer. Perishable or temperature sensitive products cannot be returned for any reason, The return will be accepted after due submission of adequate information, sufficing the reason of return. If the requested information is not received within 7 days we shall consider that we have dealt with complaint and the matter will be treated as closed”. Full and final replacement along with return invoice should be completed within 15 days. All products are assured of good quality, in certain quality issues we shall replace unconditionally however the details of the complaint need to be investigated so as the complaint sample, the batch number and the report of complaint need to be submitted.

The payment must be made along with orders. In case of credit is given from the date of receipt of the consignment, the terms of payment must be met without any delay. In case the party fails to adhere, an interest of 24% will be charged from the due date. Payments must be made in demand draft, pay order, cheques drawn in favour of “KANTON LABORATORIES”.

All goods are packed with determined care and forwarded at customers risk. No claim for breakings, delay or damage will be attained after the goods have left our godown, Goods once sold will not be taken back. Applicable for credit or exchange any complaint of our product should be intimated to us within 15 days from receipt of goods beyond which we shall not attain complaints so our responsibility ceases after the goods have been delivered to carriers. In the event of damaged goods, it is advised to retain goods and packaging. Kindly advise our office and the local carrier without delay.

Restricted items such as Methanol and certain mineral acid etc, will be supplied as per the government rules and regulations and scheduled items which are required End Use Certificates.

All products are sold for laboratory use and for specific purpose only no responsibility will be accepted if they are used for medicinal, pharmaceutical, drug, food additives and for household purposes.

We and our authorized stockists shall not be responsible for any delay or part supply due to circumstances beyond our control such as riots, strikes, civil commotion, shortage of raw material, natural calamities, and government restrictions and budgetary Changes by the Government etc. However, the period of delay would be informed to the customers.

All disputes are subject to Kannur, Kerala jurisdiction only.